Privacy Policy
Last updated: February 15, 2026
1. Introduction
PG Ecom (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our card issuing API, payment infrastructure, and related services.
2. Information We Collect
We collect the following types of information:
- •Account Information: Name, email address, business name, phone number, and billing details provided during registration.
- •Identity Verification Data: Government-issued identification, business registration documents, and beneficial ownership information required for KYC/KYB compliance.
- •Transaction Data: Card transaction details, amounts, merchant information, and timestamps processed through our platform.
- •Technical Data: IP addresses, browser type, device information, API usage logs, and cookies collected automatically.
3. How We Use Your Information
We use your information to:
- •Provide, maintain, and improve our Services
- •Process transactions and manage card programs
- •Comply with legal obligations including KYC, AML, and regulatory requirements
- •Detect and prevent fraud, unauthorized access, and other harmful activities
- •Communicate with you about your account, updates, and support
4. Data Sharing
We do not sell your personal data. We may share information with: card network partners (Visa, Mastercard) as required for card issuance and processing; banking partners for fund settlement; regulatory authorities as required by law; and service providers who assist in delivering our Services under strict confidentiality agreements.
5. Data Security
We implement industry-standard security measures including encryption at rest and in transit, access controls, regular security audits, and PCI DSS compliance. While no system is completely secure, we take reasonable measures to protect your data from unauthorized access, alteration, or destruction.
6. Data Retention
We retain your information for as long as your account is active and as required to fulfill legal obligations, resolve disputes, and enforce our agreements. Transaction records are retained in accordance with applicable financial regulations.
7. Your Rights
Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal retention requirements); object to or restrict certain processing; and data portability. To exercise these rights, contact us at privacy@pgecom.com.
8. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and adequacy decisions where applicable.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of the Services after changes constitutes acceptance.
10. Contact
For questions or concerns about this Privacy Policy, contact our Data Protection Officer at privacy@pgecom.com.